Water & Sewer

About

The Water and Sewer Department maintains approximately 1,020,000 feet of water mains, 850,000 feet of sewer lines, one combined sewer overflow basin, and 9 combined sewer overflows.

The Water and Sewer Department is responsible for:

  • Maintenance and repair of 1,024,000 feet of water mains and 850,000 feet of sewers
  • Combined sewer overflow (CSO) basin at Puritan and Lola Drive
  • 9 combined sewer overflows
  • Reading and Service of 22,000 residential and commercial water meters
  • Oversight of the Township's cross-connection program

In addition, the office staff handles:

  • Customer phone calls
  • Prepares bi-monthly water/sewer bills
  • Collects and processes water payments, property tax bills, building invoices, and dog licenses

The staffing for the Water and Sewer Department includes 1 Water Superintendent,1 Water Foreman,14 Utility Workers, and 5 Account Clerks.

Redford Township Residents

If you have experienced a basement backup and would like to file a claim, please click on the link below to download the Notice of Claim Form. For further questions, please call the Redford Township Water Department at 313-387-2670.

Sewer Disposal or Storm Water System Event - Notice of Claim (PDF)

Project Plans

Redford Township Water and Sewer Department

Redford Central CSO Retention Basin

Clean Water State Revolving Fund (CWSRF) Project Plan Amendment (dated January 19, 2024)

Public Comment Period: January 29, 2024 to February 12, 2024

Covid-19 Safety Plan - Redford Township Staff

Entering Private Homes or Businesses

Property Owner, Business Owner, Responsible Party or Tenants:

Your safety and the safety of our staff are our primary concern, therefore when it is necessary for Redford Township staff to enter a private home or business to perform work, inspect or conduct official business, our employees will adhere to the procedure and protocols listed below.

Redford Township employees will do the following:

  • Wear a face mask and gloves
  • Stay six feet from any person in the home or business
  • Only touch areas or items required to complete their assigned task
  • Have required daily temperature checks and health screenings

We ask that all occupants/visitors of the homes and businesses please wear a face mask and remain a minimum of 6 feet away from our staff at all times during the visit. Additionally, we ask that if any occupants/visitors are experiencing symptoms that they cancel the appointment before arrival.

Failure to follow the required safety precautions will result in the cancellation of requested services and may require additional rescheduling fees, if applicable.

Thank you for your patience and understanding during this time. We appreciate your assistance. If you have any questions, please contact the following Redford Township departments:

  • Building Department
    Phone: 313-387-2680
  • Water and Sewer Department
    Phone: 313-387-2670

Bill Pay Options

Pay your water bill online!

To pay via first-class mail, please send a check or money order to:

Leo Snage Public Service Building/Water Department
12200 Beech Daly Road
Redford, Michigan 48239

To pay by telephone with a credit card, please call 866-739-0470.

All credit cards will be charged a service fee of $3 on each $100 increment paid.

Drop Boxes are available for your convenience at the following locations:

  • Leo Snage Public Service Building
    12200 Beech Daly Road
    Redford Township, MI 48239
  • Redford Town Hall
    15145 Beech Daly Road
    Redford Township, MI 48239