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Water Payments

Make Water Payment
 

 

The Redford Township Water Department bills 22,000 residential and commercial water accounts. The clerical staff prepares bi-monthly water bills along with collecting and processing all payments made to the Township. Water bills are mailed approximately 3 weeks prior to the due date. Water bills are normally due on the 15th of the month unless the 15th falls on a weekend or holiday. For water billing questions call (313) 387-2670 and select option #4. To view your water billing history, click here.

If you have complaints regarding work that has been done in the field (water main breaks, landscaping), you can contact the Water Superintendent or the Water Foreman. Their information can be found here.

PAYMENT OPTIONS

In Person:      

Payment is accepted at the Leo Snage Public Services Building located at 12200 Beech Daly. Normal office hours are Monday through Friday from 8:30am to 4:30pm. Township offices are closed for most national holidays.

By Mail:

Payments can be mailed with a check or money order. Return envelopes are provided with both the tax and water bills. If you do not have the return envelope, payments should be mailed to:

Water Department                                                    

12200 Beech Daly                              

Redford, MI  48239

Drop Box:

Drop boxes are available for check or money order payments (NO CASH payments in either drop box) at both the Public Services Building and Town Hall. The drop box at the Public Services Building is attached to the corner of the building. The Town Hall drop box is freestanding and is located on the sidewalk behind the building. Please do not use these drop boxes for any absentee ballots. There is a designated drop box for ballots during elections at Town Hall.

Credit Card Payments by Phone:

Payment can be made with a credit or debit card by calling (313) 387-2670 and selecting option #3. This is an automated service and you must have your account number or parcel number in order to make the payment. There is always a convenience fee of $3.00 per $100.00 increment that is collected by the credit card processor. Redford Township does NOT receive any portion of these fees.

Online Credit Card Payments:

Click here to make a credit card payment online.  The same credit card fees apply as stated under phone payments.

Automatic Withdrawal (ACH):

Automatic withdrawal from a checking or savings account is available for water payments. To enroll, contact the Water Department to receive an enrollment card. We must have your signature on file authorizing the withdrawal of funds from the designated financial institution so this form cannot be completed online. Customers are asked to continue to pay future bills until they receive a water bill that designates “Automatic Withdrawal – Do Not Pay”. Withdrawals that cannot be completed will be treated as a non-sufficient funds transaction and are subject to additional fees. If you enroll in automatic payment and change banks, you will have to complete a new enrollment card. If you move you will have to contact the Water Department to stop the automatic withdrawal. 

DivDat Kiosks:

There is a DivDat kiosk in the lobby of the Leo Snage Public Services Building that accepts payment for water bills. The DivDat system is a free payment method for cash and checks.  There is a service fee for credit and debit cards. The kiosk does not give change. Residents are encouraged to round their payment up to the next dollar to avoid any penalties. Please be aware that it will scan and return your check to you once it is processed. DivDat offers a mobile app that accepts e-check payments for free. Search for DivDat in the Apple Store or Google Play to download it to your mobile device. Please be aware that any check that DivDat cannot withdraw is considered a non-sufficient funds transaction and will be subject to additional fees.